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SIPstation External Connectivity check is timing out

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This is a new installation with the 20-day trial.

The Check Connectivity is showing the Firewall Status as Fail and pops up a banner message: The test timed out which means your firewall is probably configured wrong. If subsequent tests fail, check your port forwarding on the firewall.

The other anomaly is the message: The current trunks are utilizing chan_pjsip and connecting to trunktrial1.freepbx.com & trunktrial2.freepbx.com over port Unknown using an RTP range of 10000-20000

What is the Unknown port? I am wondering if I missed something with the FreePBX configuration?

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